Delaware Will Launch Automated Fingerprinting Kiosks
Business owners requiring employee background checks will use new remote-monitored stations starting October 5, 2026.
Updated on Oct. 1, 2026 in Remote Work
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The Delaware State Bureau of Identification will roll out Idemia SMART-E kiosks in Dover and Georgetown on October 5, 2026. These kiosks will replace staff-operated fingerprinting services with a remote-agent supervised process.
Why it matters
This shift to remote, automated kiosks is designed to modernize background check throughput and service availability. For operators, it signals a transition to digital-first compliance workflows that rely on appointments scheduled through centralized third-party platforms.
The new Idemia SMART-E kiosks will serve the state by capturing prints from 10 fingers, replacing the current manual service model at two locations.
The players
Delaware State Bureau of Identification
The state agency responsible for managing background checks and fingerprinting services.
Idemia
The technology firm providing the SMART-E kiosk hardware and remote enrollment infrastructure.
IdentoGO
The appointment and enrollment platform used to facilitate fingerprinting and identity-related background services.
The details
The new system integrates 10-finger scanning, facial imaging, and ID verification into a single terminal. Users must register and schedule through IdentoGO, completing the enrollment process via audio and video interaction with a remote agent. The terminals also handle payment processing to streamline the administrative side of background checks.
Timeline
The new kiosks will launch on October 5, 2026.
Market Landscape
The transition to the Idemia SMART-E system aligns with a nationwide shift toward automated identity verification in public sector workflows. This move mirrors trends where state agencies replace staff-heavy service centers with standardized, remotely supervised biometric kiosks.
Operators in Dover and Georgetown should note the shift in location access and scheduling requirements via IdentoGO starting October 5, 2026. Management should update hiring protocols to account for the new appointment-only, remote-supervised model for staff background checks.
The takeaway
The move to automated kiosk check-ins highlights the increasing reliance on remote-agent oversight for mandatory business compliance filings. HR managers should bookmark the IdentoGO scheduling portal now to prepare for the transition of background check operations this October.
Further reading
For more on evolving workforce and background check processes, see Remote Work.
Source note: This article includes information reported by KIOSK marketplace.
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