Sedgwick Launched Unit for Alternative Risk Markets
The firm now provides specialized claims and governance services for captive insurers and managing general agents.
Updated on Sept. 24, 2026 in Business Strategy
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Claims services provider Sedgwick has established a dedicated unit for carrier and captive solutions, managed by a team of over 1,000 professionals. The move targets the expanding alternative risk sector, which saw the global captive market reach US$82 billion in 2025.
Why it matters
As alternative risk structures gain prominence, operators in the insurance space are increasingly seeking specialized oversight and claims management to handle complex delegated authority programmes. The launch reflects an effort to capture service demand in a sector poised to reach US$120 billion by 2035.
The new unit is backed by over 1,000 dedicated professionals, serving a parent company that supports 10,000 clients across 80 countries. The U.S. MGA market hit US$128 billion in premium in 2025, up 12% from the prior year.
The players
Sedgwick
A global provider of claims administration and insurance-related services with a workforce of 33,000 employees.
Jason Rogers
The managing director leading the newly formed carrier and captive solutions unit.
Emily Fink
The president of growth markets at Sedgwick who oversees the new unit.
The Carlyle Group
A global private equity firm that acts as the majority shareholder of Sedgwick.
The details
The unit provides delegated authority governance for carrier programmes and handles captive-specific operations including board reporting, performance analytics, and legacy claims closure. By consolidating these services, the division offers a centralized outsourced claims operation for risk retention groups and managing general underwriters. The firm leverages its existing infrastructure to bridge the gap between captive insurance entities and traditional claims administration requirements.
Timeline
The U.S. MGA market premium grew 12% over 2024 levels.
Global captive and U.S. MGA market valuations were recorded for 2025.
Managing director Jason Rogers was appointed in August 2026.
The new unit was officially launched on September 24, 2026.
The global captive market is projected to reach US$120 billion by 2035.
Market Landscape
The move follows the rapid expansion of the U.S. MGA market, which reached US$128 billion in 2025 after 12% growth over 2024. This trend highlights a broader industry shift toward specialized outsourced claims handling for non-traditional risk vehicles.
Operators managing or considering alternative risk structures should evaluate how outsourced claims governance can impact their existing board reporting and legacy claim closure timelines. Review whether current service providers can match the specialized analytics and performance reporting capabilities recently brought to market.
The takeaway
The rise of alternative risk markets is driving a need for integrated service models that handle both claims administration and technical program governance. Business leaders should monitor the 2035 market growth projections to determine when to shift internal claims operations to specialized third-party support.
Further reading
For more on evolving operational approaches in the sector, visit Business Strategy.
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