The Citation Group Appointed Chief Technology Officer
The appointment signals a shift toward AI-powered product development for operators supporting 120,000 businesses.
Updated on Sept. 20, 2026 in People
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The Citation Group appointed Steve Homan as its new chief technology and data officer to lead the next phase of its technology strategy. He succeeds Nic Sheen, who is retiring from the role after serving the company for the last five years.
Why it matters
The Citation Group is moving to scale its artificial intelligence development across its portfolio of 15 products. For operators, this transition signals a potential increase in automation capabilities across the suite of tools used by the firm's 120,000 global clients.
The Citation Group supports 120,000 businesses across the UK, Canada, and Australia, managing a portfolio of 15 products. Homan brings 25 years of experience in private equity-backed software, following a five-year tenure by the outgoing executive.
The players
The Citation Group
A service provider based in Wilmslow that offers compliance and software support to 120,000 businesses across the UK, Canada, and Australia.
Steve Homan
The newly appointed chief technology and data officer who previously led a 220-person engineering team at Metapack.
Nic Sheen
The outgoing chief technology and data officer who is retiring after five years of service.
The details
Homan will lead the expansion of the group's dedicated AI team to integrate new capabilities into the firm's existing software stack. His operational background includes leading a 220-strong engineering team at Metapack through to its sale, providing experience in scaling technical operations for private equity-backed entities. The transition marks a strategic pivot for the 1995-founded firm as it seeks to modernize its service delivery for its massive client base.
Timeline
The Citation Group was founded in 1995.
Nic Sheen served in the chief technology role for the last five years.
Steve Homan was appointed as chief technology and data officer on September 20, 2026.
Market Landscape
The appointment follows a pattern seen across the broader private equity software space where firms shift technical leadership to prioritize AI-driven product maturation. This move aligns with the industry-wide trend of private equity-backed firms embedding automation to increase tool efficiency.
Operators using The Citation Group's software tools should monitor upcoming product updates for new AI-powered feature sets. Firms should evaluate whether these new capabilities can replace existing manual compliance or data workflows within their own organizations.
The takeaway
The appointment of a new CTO with a deep background in scaling engineering teams suggests that product capability upgrades are imminent. Operators should monitor their existing software dashboards for notifications regarding new automated tools or updated service features in the coming months.
Further reading
For more on executive shifts and leadership changes in the industry, visit People.
Source note: This article includes information reported by Bdaily Business News.
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